Frequently Asked Questions
Everything you need to know about your tech upgrades.
What is the warranty period for electronics purchased at Access Denied?
All our hardware and electronic components come with a standard 12-month manufacturer warranty, covering defects in materials and workmanship.
How long does shipping take for high-value tech items?
We process orders within 24 hours. Standard shipping typically takes 3-5 business days, while express options are available for 48-hour delivery.
Do you offer a return policy if I am not satisfied with my device?
Yes, we offer a 30-day return policy. Items must be in their original packaging with all seals intact to qualify for a full refund.
Are your products brand new or refurbished?
Access Denied specializes in brand-new, factory-sealed electronics. Any certified refurbished items will be clearly marked in a separate category.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and secure digital wallets including Apple Pay and Google Pay.
How can I track my order once it has been shipped?
Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to the carrier's real-time tracking portal.